Operator experience · Modern optimisation
Clear insight,
delivered.
We join up the data you already have, optimise it, challenge every answer, and send you the three things worth doing this week. In Slack, WhatsApp, Teams or email. No dashboards to dig through.
“Gavin’s ability to understand data and solve complex problems is second to none.”
Proven at scaleDPD UK16 years, transport planner to Associate Director
Final mile Sortation hubs Trunk transport Network planning
01 — The problem
You have the data. It just isn’t telling you what to do.
A
It’s in too many places
Rotas, sales, bookings, finance and spreadsheets that don’t talk to each other, so nobody sees the whole picture.
B
Dashboards don’t decide
Reports show what happened. They rarely say what to do about it, and busy teams don’t have time to dig.
C
Plans follow the last trend
Most plans start from last month’s numbers. Few stop to ask whether the starting point was right in the first place.
02 — How it’s delivered
From messy data to a message you act on.
Pick a business. Watch the same three steps happen to its data. Swipe, or use the arrows.
Illustrative examples
03 — Why you can trust the output
Fluent in AI. Sceptical of it.
Most people with this much operational experience learned the job before these tools existed. Gavin learned both. He knows where optimisation is brilliant, and where it is confidently wrong.
01
The tools do the heavy lifting
Modern AI and optimisation tools work through all of your data, faster and further than a team could by hand.
02
An operator challenges the logic
Every recommendation is tested against how the work really runs: the rules, the people, the customers.
03
Only what stands up reaches you
If the reasoning doesn’t hold, it doesn’t get sent. Each note tells you why, not just what.
04 — How we work
Your data in. Results out.
We start with simple exports, so there’s nothing to install. As we work together, we connect directly to your systems so your insight arrives faster and more often.
In · Connect
What you already use
Read-only. Exports to start, direct connections where your systems allow.
Core · Optimise
Joined up and worked on
Joined, cleaned dataone source
AI and optimisation toolsrun by us
Operator challengeevery insight
Out · Deliver
Results, where you work
Monday three in Slack, WhatsApp, Teams or email
Savings tracked action by action, against a baseline
The numbers behind it shared with you whenever you want them
05 — What you get
Results you can measure, before and after.
More from your people
More of the time you already pay for goes on valuable work.
More from your customers
Spot who’s ready to buy more, and who’s drifting away.
A longer view ahead
Plan months out, so decisions are made early, not rushed.
Lower costs
Find where money leaks out, and fix the biggest leaks first.
06 — Your data, kept safe
We read your data. We never change it.
Read-only access
We connect without the ability to edit or delete anything in your systems.
UK GDPR as standard
A data processing agreement with every client, and only the data we need.
Names stay private
Personal details are removed or coded before any analysis.
Never used to train AI
Your data is used only to produce your insights, and is deleted when you leave.
07 — Our launch offer
Start with a free diagnostic.
Software trials leave you to do the work and judge the results. We do the work, show you where the savings are, and you only pay when you act on them.
A free diagnostic
For launch partners, the diagnostic is free. We look at how you make your key decisions today and give you a short list of actions, with what each one is worth.
Pay only when it works
If you act on what we find, our fee is a share of the savings you make, agreed with you up front. No savings, no fee.
The 3× guarantee
On a paid diagnostic, if we don’t identify at least three times its fee in annual savings, we’ll refund it in full.
We’re taking on a small number of launch partners this year.
Book a free diagnostic →
BSc MATHS · 1ST NEBOSH IOSH CPC
08 — About the founder
Gavin Dolan. An operator who speaks data.
Sixteen years at DPD UK, from transport planner to Associate Director. He ran the networks that decide whether a million and a half parcels reach their doors each day, and the one question that never went away was resourcing: the right people, in the right place, at the right time.
A first-class mathematician by training, he works hands-on with modern optimisation tools. He knows what they can do, and he knows when to say no to them.
“Gavin is a quality senior leader who grew up through our business. His ability to understand data and solve complex problems is second to none. I would have no hesitation in recommending him.”
- Associate Director, NetworkUK final mile
- Associate Director, Hubs and LogisticsSortation hubs
- Head of Hubs · Head of TransportOperations
- Head of Planning · Transport PlannerWhere it started
1.5m
parcels a day across the final-mile network he led
10k
delivery routes a day planned and resourced
£500m+
in operating budgets managed
3
hub openings planned, plus the move to 7-day working
Common questions
Which systems do you connect to?
Most rota, timesheet, sales, booking, ticketing, CRM and finance tools, plus spreadsheets. If a system can export data, we can work with it.
How long does it take to get started?
Within a month of our first conversation you’ll see where the opportunity is, even if that means pulling your data together by hand to start with. Regular weekly insight follows from there.
Do we need to change how we work?
No. You keep your current systems, spreadsheets included. The only new thing is a short message each week, in the channel you already use.
Can we see the data behind the message?
Yes. Every insight comes with the numbers behind it, and we’ll share the joined-up data with you whenever you want it.
What does it cost?
The diagnostic is free for launch partners. If you act on what we find, we take a share of the savings you make, agreed with you before any work begins. Ongoing weekly insight is a monthly subscription based on the size of your team.
Is our data safe?
Yes. Read-only access, UK GDPR, personal details removed before analysis, and nothing is ever used to train AI.
Clarity for every decision that matters.
Tell us where the big decisions sit in your business. In 30 minutes we’ll show you where the opportunity is likely to be.